Our Commitments to you

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Choose to trust us

We are committed to your ultimate satisfaction with our service and equipment and we take it seriously.

Your time and money are both precious, and so is your experience, both enjoying your home and taking care of it. With this in mind, our technicians and service advisors continually upgrade their knowledge and techniques, learn new solutions and are always evolving in the ways we can help you.

We guarantee our repairs, installations, and maintenance services will result in fully functioning home comfort appliances, and:

We will continue to come back until the issue is solved.
In fact, if the same issue returns within three months of us visiting your home, we will come back and make it right, at no cost to you.

We aim to earn, build and keep your trust.

We aim to provide you with total satisfaction and support with our heating and air conditioning service advisors, technicians, recommendations, explanations, parts, service and overall experience with us.

Superior Quality

We guarantee our quality
We work hard to build your trust
We are qualified professionals


We give you our word that the equipment we have installed will perform in optimal normal conditions. If the system does not meet your expectations, wewill continue working until you are fully satisfied, cool, or warm and most of all, knowing you are our priority and you are comfortable.


Rest assured that repairs on your equipment will be fixed properly. If the same problem returns within three months, we will return to the repair and address it, free of charge.

Service Advisors and Technicians


  • Our Service Advisors are experienced, qualified and trained to recommend, schedule, problem solve and educate. They are your dedicated quality client services champions and will reach beyond the norms to make sure you are happy. If you want proof, call one of them and learn first hand.
  • Our technicians are licensed, trained, TSSA certified, bonded and fully insured, including WSIB. They have been through criminal background checks and have clean records.
  • Equally as important, is that each of them met our team standards, which include being warm, dependable, well mannered, clean and tidy, and people-oriented.


Our number one priority is making sure our clients are informed, respected, satisfied with our work, happy with their experience with us, and comfortable in their home.

  • We always have your best interest in mind.
  • We hope to have a lasting relationship with each client.
  • We help you minimize your costs and fully understand what choices you have.
  • We take as much time as is necessary to ensure you know all of your options and understand the process and costs involved.


Customer Service

  • "We have been using Furnace King for almost a decade now and we have been treated like VIP customers the whole time. Furnace King is a company that has real people doing their best to make it easy for us to take care of our home."
    Glen Harris
    Mississauga, ON
  • We can rely on Furnace King. They have fixed several problems with our AC and we’ve gotten them to take care of a relative in need. They are quick to respond to us, even if it’s after hours. I’d highly recommend them.
    Sharron Albright
    Etobicoke, ON
  • We have had both Claudio and Brian to our home several times. They have been prompt, polite and able to fix the problem, even if they have to come back with a different part. Carmen and Maria are both friendly and they know us pretty well, since we get our maintenance very year. We are very satisfied with the service from Furnace King.
    Melinda and Bob Rhodes
    Mississauga, ON
  • Sandip helped us choose a heating system and was informative and warm. No hard sales pressure. We have recommended him to friends. It was a good experience!
    Carla Bonnechance
    Toronto, ON
  • We purchased a new home last summer, and then found out that the furnace was not functioning at all. Neither of us had time to deal with this nightmare. Furnace King came out right away and fixed the problems. They suggested we go on their monthly service protection plan, which includes a warranty for older furnaces. With that warranty we won’t have to worry about expensive repairs, and over the next few years we can budget for a new furnace. It’s the best way to go if you’re busy and have purchased or inherited an older furnace.
    Anna Lee and Randolph Anderson
    Brampton, ON
  • I love the Furnace King monthly plan because I never have to fork out a huge amount all at once. The monthly plans cost the same as two Timmies a month, which I can drink in a day, easy. But then when it comes time to get my yearly maintenance, it seems like it’s free, and there’s no hassle, no fuss. They just come and do the job. I always like seeing my tech, Claudio, and not having to worry about money makes it easy to take care of my furnace and ac units.
    John Taveres
    Mississauga, ON
  • I like the fact that Furnace King makes sure my furnace is always functioning at high efficiency. For ten dollars a month, it’s totally worth every penny!
    Rebecca Janson
    Oakville, ON
  • Since we went on the monthly plan, we have been treated extremely well by Furnace King. We didn’t expect that, since we’ve had so many hassles with unprofessionals in the past. Furnace King treats us like real people, not just dollar signs. We look forward to our annual furnace and AC maintenance services. Our technician loves to show us new things about our units.
    Micheal and Adam Frain
    Brampton, ON
  • For a small amount, I get full protection of my furnace, plus they take care of it for me. I have no worries, and that makes life easier for me. My wife likes it too because she doesn’t like sudden expenses. Thanks Furnace King!
    Aaron and Willow Matters
    Toronto, ON
  • I feel this is the better way to have your home maintenance done. I feel like it saves us money in the long run and is better for the environment. Also our air is more breathable and less stuffy.
    Alecia Snow
    Mississauga, ON
  • We use the monthly service plan for our rental units. It allows us to live our lives without the hassles of tenants calling with issues. They call Furnace King instead, and we don’t have to worry about huge expensive repair bills. Plus Furnace King does the maintenance. Another thing I don’t have to worry about.
    Michelle Turner
    Toronto, ON
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