Our Commitments to you

We aim to provide you with total satisfaction and support with our heating and air conditioning service advisors, technicians, recommendations, explanations, parts, service and overall experience with us.

We give you our word that the equipment we have installed will perform in optimal normal conditions. If the system does not meet your expectations, wewill continue working until you are fully satisfied, cool, or warm and most of all, knowing you are our priority and you are comfortable.

Rest assured that repairs on your equipment will be fixed properly. If the same problem returns within three months, we will return to the repair and address it, free of charge.

• Our Service Advisors are experienced, qualified and trained to recommend, schedule, problem solve and educate. They are your dedicated quality client services champions and will reach beyond the norms to make sure you are happy. If you want proof, call one of them and learn first hand.
• Our technicians are licensed, trained, TSSA certified, bonded and fully insured, including WSIB. They have been through criminal background checks and have clean records.
• Equally as important, is that each of them met our team standards, which include being warm, dependable, well mannered, clean and tidy, and people-oriented.

Our number one priority is making sure our clients are informed, respected, satisfied with our work, happy with their experience with us, and comfortable in their home.

• We always have your best interest in mind.
• We hope to have a lasting relationship with each client.
• We help you minimize your costs and fully understand what choices you have.
• We take as much time as is necessary to ensure you know all of your options and understand the process and costs involved.